Our Services
Consulting
Set paths to engage with your customers in a whole new way
We design customized solutions for digital customer experiences and omni-channels for sustainable growth.
IMPLEMENTATION
The right approach for your success
We have the knowledge and methodologies to turn your project into success. With more than a hundred successfully implemented agile projects for multinational renowned brands around the globe, you can safely rely on us.
CONTINUOUS SUPPORT & IMPROVEMENT
Stay ahead of the competition with post-launch customized services, skills & resources
Support concepts for continuous improvement process tailored to your needs: from a dedicated team with a client success manager up to subject matter experts and 24/7 multi-language support.
Solutions we leverage for your success
- Salesforce B2C Commerce
- Salesforce B2B Commerce
- About You Cloud
- Shopify Plus
- Mobify
- NewStore
- Salesforce Einstein AI
- Salesforce Marketing Cloud
- Frontastic
About Salesforce B2C Commerce
Connect to shoppers anytime, anywhere – with the Salesforce Commerce Cloud you create unified, intelligent digital commerce experiences for online, mobile and in store.
Benefits
- Build better digital commerce experiences across all channels – online, mobile, social and in store
- Manage multiple sites, regions and conquer new markets
- Centralize view of products, pricing and catalogs across multiple sites
- Convert more shoppers with seamless eCommerce
- Build and launch campaigns, merchandize and promotions faster
What we offer
- Strategy & Consulting
- Project & Client Success Management
- Implementation
- Continuous Solution Support
- 24/7 Support
- Mobile & Instore Solutions
- LINK Cartridge Development
- Platform Performance & Security Analysis
- Design & UX
About Salesforce B2B Commerce
Deliver exceptional eCommerce experiences tailored to B2B customers to maximize your online growth. Salesforce B2B Commerce offers a seamless, self-service experience with all the B2B functionality needed.
Benefits
- Create a single, 360-degree view of customer activity across sales, service and eCommerce
- Set up special pricing strategies
- Manage groups, individual accounts and purchasing workflows
- Solve B2B eCommerce complexities such as fast reorders, account hierarchies, pricing, custom catalogs
- Enable distribution, wholesale partners and other channels
What we offer
- Customize your B2B eCommerce site to fit the needs of your specific industry
- Deliver a smart digital experience for contract pricing and custom catalogs
- Empower your B2B omnichannel commerce
- Integrate partners, field services and customers seamlessly
- Support for your strategy, design and implementation up to ongoing operations
About You Cloud
ABOUT YOU CLOUD is digitalizing the classic shopping stroll by creating an inspiring and personalized shopping experience on the smartphone. The platform is tailoring the site to each customer’s individual style. With an API-based and enterprise-ready powerful Commerce Suite – ABOUT YOU CLOUD is a real game-changer in terms of high scale eCommerce infrastructures.
Benefits
- Scalable software for easy tackling of massive amounts of traffic & automatic scaling
- An overview of your operation with Product, Catalogs, Orders, Stocks, Warehousing and Logistics information all available from a single tool
- 24/7 Support and Monitoring for any slightest change in your system health to immediately take action if anything looks out of place
- Flexible integration of your current systems via easy-to-use API
- Warehousing & Logistics to manage multiple carriers and dropshipping partners
- Handle customers' orders and manage your inventory in real-time from a single, standardized API
What we offer
- Strategy, Discovery and Solution Design for your individual goals
- Headless architecture and Interfaces
- Design & UX for your frontend or full-fledged Progressive Web App (PWA)
- Agile implementation of your business on AYC
- QA, Launch and ongoing optimization for growth
- Leverage our experience and best-practices for your success
About Shopify Plus
Shopify Plus is the high-end enterprise commerce platform that’s powerful, intuitive and scalable. It allows you to experiment and expand your brand in game-changing ways.
Benefits
- Create and customize your online store with a trusted, customizable and intuitive solution to run and grow their businesses
- Handle over 10,000 transactions per minute
- Sell in multiple currencies from one store, and target key markets with localized content on expansion stores
- Plug in all the business tools and systems (CRM, ERP, PIM) your business relies on
- Understand your performance and know where to expand next with built-in analytics and insights
- Profit from the thousands of available apps to enrich your Shopify store experience
What we offer
- Design and implementation of your brand´s story and customer experience on Shopify Plus
- Seamless integration of the Shopify Plus solution with your CRM/ERP for full synchronisation of all inventory, customer and sales information
- Ongoing Solution support to help you maximise returns and keep your digital store competitive and profitable
About Mobify
Front-end as a Service is the head of headless commerce. The API-driven front-end unlocks agility and powers fast, immersive experiences with Progressive Web Apps, Accelerated Mobile Pages, and native apps. Mobify´s enterprise solution includes building blocks to accelerate time to market and reduce total cost of ownership, while providing the freedom to create a custom front-end experience for your headless commerce stack.
As a market leader with 25+ enterprise PWAs including multi-brand, multi-region deployments with 75+ integrations, Mobify drove over $1 billion in Gross Merchandise Value via Front-end as a Service in 2018, and is projecting to double that in 2019. Customers include digital innovators like Lancôme, Pandora, Debenhams, Paula’s Choice, Cosnova, Mackage, Reitmans, Syo & Kioa, Carnival Cruise Line, Ann Summers and Hobbycraft.
Benefits
- Reduced time, cost and maintenance challenge of going headless
- Separation layer that enables front-end changes and innovation to move faster
- Continuous iteration and quick adoption of the latest web innovations take the place of large website redesigns
- Future-proof decoupling the front-end from the backend
- Build amazing customer experiences with PWAs, AMP, and native apps on a single codebase
What we offer
- Strategy & Consulting
- Project & Client Success Management
- Implementation
- Integration of your Mobify frontend experience into your commerce platform
- Build your progressive web app (PWA)
- Ongoing support, analysis and optimization
About NewStore
NewStore is an Omnichannel-as-a-Service platform that allows brands to run their retail stores on iPhone. Intuitive apps turn store associates into a point of sale, living website, and instant customer support, enabling them to deliver the seamless experiences that today’s mobile-first shoppers demand.
Benefits
- Deliver a true omnichannel experience for your customers
- Fully integrated cloud OMS and mobile POS
- Eliminate infrastructure, maintenance, and data center operational fees and costs with Amazon Web Services (AWS) cloud computing
- Begin your omnichannel journey at a point that makes the most sense for your brand by taking advantage of the modular nature of NewStore platform
- Receive easy, automatic software updates
- Focus on growing your business and evolving your customer experience
- Manage all aspects of the customer selling process, in-store operations and real-time inventory management
What we offer
- Designing and customizing the perfect usage for your business case
- Seamless implementation and integration of the solution
- Connect your customers across channels and platforms
- Measure and guide/support you along your way to growth
About Salesforce Einstein AI
Einstein is the integrated AI platform that connects all relevant data from Commerce, Marketing, Sales and Service Clouds to gain more real-time insights and enrich your digital commerce experience.
Benefits
- Get a unified view of your entire business on one platform
- Identify how to achieve all of your business goals
- Create complete visualizations, predictions, insights and actions
- Create advanced experiences quickly by using easily customizable templates, custom-built dashboards
- Advanced analytics and predictive insights
What we offer
- Strategy & Consulting
- Implementation of Einstein for all clouds
- Testing & Optimization
About Salesforce Marketing Cloud
The leading platform for marketing automation and intelligent customer journeys. Create a seamless experience across every customer touchpoint with integrated marketing tools.
Benefits
- Deliver next-level customer experiences
- Connect data to gain a unified view of your customer
- Measure end-to-end marketing effectiveness across all digital channels
- Build personalized campaigns with the world’s no.1 Email Marketing Platform
- Target 1-to-1 advertising to acquire and re-engage customers
What we offer
- Customize Marketing Cloud to perfectly fit your needs
- Integrate and connect everything into a unified platform
- Tailor the experience across every marketing channel, commerce solution, sales and service interaction
- Ongoing support and optimization for your success
- Design, execution and optimization of your brand´s marketing campaigns
About Frontastic
Frontastic is the Frontend-as-a-Service for your headless CMS and commerce systems. With its Frontend-as-a-Service, Frontastic is rethinking the digital customer experience. Radically based on “mobile first”, the solution enables ambitious online retailers, brands, marketplaces, or even agile start-ups to easily implement a customer centric digital experience with minimal IT effort.
Benefits
- Create your frontend based on market-proven „Tastics“, customizable building blocks, and go live straight away as a Progressive Web App (PWA)
- Ensure the optimal provision of data and processes with API-First approach
- Create a PWA with Frontastic editor easily and without the need for specialized frontend development
- Realize new concepts and ideas, test and built upon or discard quickly and easily
- Boost your frontend development by building your own unique Tastics – fully customizable building blocks based on ReactJS that create endless possibilities for your frontend
What we offer
- We enable you to implement a pioneering, quickly & intuitively maintainable PWA frontend
- Best-of-breed UX aligned with your CI
- True 100% mobile-first approach
- Fast & flexible without coding
- Platform independent frontend
Get a professional consultation
Our long-term presence on the market has enabled us to create a service portfolio ideally adjusted for your needs.